Refund Policy

Refund Policy:

At The Little Sober Bar, we strive to provide the best possible experience and highest quality products for our valued customers. We understand that occasionally, issues may arise that require a refund. Therefore, we have formulated the following refund policy to address such situations regarding our swag items:

  1. Refunds for Damaged Items: We accept refund requests for swag items only if they are received in a damaged or defective condition. If you receive a damaged swag item, please contact our customer support team within 7 business days of receiving the product. We may require photographic evidence or other supporting documentation to process your refund. Once verified, we will be happy to issue a refund for the damaged item.

  2. Refunds for Other Reasons: Please note that we do not offer refunds for swag items or canned beverages due to reasons other than damage or defect. This includes instances where customers change their minds, are dissatisfied with the product, or have made an incorrect purchase. We encourage customers to carefully review their orders before finalizing them to ensure satisfaction.

  3. Contacting Customer Support: To request a refund for a damaged swag item or for any other inquiries regarding our refund policy, please contact our customer support team via admin@littlesoberbar.com. Our dedicated team will assist you promptly and guide you through the refund process.

  4. Refund Process: Once your refund request is approved, a credit will be issued to the original payment method used for the purchase. Please allow 3-5 business days for the refund to be processed and reflect on your account. If you have any concerns or inquiries regarding the status of your refund, feel free to reach out to our customer support team.

We take pride in our products and make every effort to ensure their quality and condition before shipping them to our customers. However, we understand that unforeseen circumstances can sometimes lead to damaged items. Our refund policy reflects our commitment to resolving such issues promptly and fairly.

Thank you for your understanding of our refund policy. Should you have any further questions or require additional assistance, please don't hesitate to contact us. We appreciate your support and look forward to serving you in the future.